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Privacy Policy

Last updated: 5/30/2025

Introduction

At Zafu.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI therapy service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

We only collect information that is provided through Google login when you:

  • Create an account via Google login to use our service
  • Communicate with our Zafu.ai

This information is limited to:

  • Basic Google account information necessary for authentication
  • Content of your conversations with our Zafu.ai

We do not collect any additional personal information beyond what is provided through Google login.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI therapy service
  • Create and maintain your account
  • Personalize your therapy experience
  • Train and improve our AI systems
  • Respond to your inquiries and provide customer support
  • Send you technical notices, updates, and administrative messages
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues

Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, use, and modification. All conversations are encrypted, and we follow HIPAA-compliant security practices where applicable.

However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Questions about our Terms?

We're here to help with any questions or concerns.

[email protected]